Refund, Return & Exchange Policy

Return Policy for

At Dr.Ravi’s, we are committed to providing our customers with the highest quality products and exceptional service. We understand that there may be instances when you need to return a product, and we have developed the following Return Policy to ensure a smooth and hassle-free experience for you:

7-Day Return Policy:

We offer a 7-day return policy from the date of delivery. This means that you have seven days to initiate a return request if you are not completely satisfied with your purchase.

Exchange Policy:

We offer a 7 day exchange policy frim the date of the delivery of the article, incase the fitting of the garment is not found suitable for the body size of the customer the customer can have an exchange of the article without paying any extra charges. However the shipping charges for the pickup of previous and delivery of current article has to be paid by the customer itself. Incase the article received by us while exchange is found used or in damage condition  the complete amount of the damaged article will be charged to the customer.

Return Eligibility Criteria:

To be eligible for a return, please ensure that the following conditions are met:

  1. The product must be in its original packaging.
  2. The product should be unused and in the same condition as when you received it.
  3. The product should not have any damaged or missing components.
  4. All original tags, labels, and accessories must be intact.
  5. The return request must be initiated within 7 days of receiving the product.

Return Process:

You can directly contact us over call on provided numbers or wrote us an email.

Refund Process:

Once we receive the returned product and verify that it meets the eligibility criteria, we will process your refund. Please note the following details regarding refunds:

  1. Refunds will be issued to the original payment method used during the purchase.
  2. The refund amount will be the product’s purchase price minus any applicable delivery charges, which will be deducted from the refund amount.
  3. Refunds may take up to [X] business days to reflect in your account, depending on your bank or payment provider.

Customer Responsibility:

Customers are responsible for the cost of returning the product to us, unless the return is due to a mistake on our part (e.g., wrong item shipped or a defective product). We recommend using a trackable shipping method to ensure that the returned product reaches us safely.

Contact Us:

If you have any questions or need assistance with your return, please contact our Customer Support team at [customer support email] or [customer support phone number]. We are here to help and ensure that your return process goes smoothly.

Additional Terms:

  • We reserve the right to refuse returns that do not meet our eligibility criteria.
  • Customized or personalized products may not be eligible for returns unless they are defective.
  • We may make updates or changes to this Return Policy, so please review it periodically for any revisions.

By shopping at, you agree to abide by this Return Policy. Your satisfaction is our priority, and we are committed to providing you with a positive shopping experience. Thank you for choosing Dr.Ravi’s!

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